FAQ and support documentation for CallPage


1. Widgets

Most of crucial settings you will find in Widgets tab. Let’s see what can be checked and configured here.

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1. In My team tab you can find all users of your account. Also there are useful information such as:

  • ID - each user has his unique ID number.
  • Availability  - indicates whether user is enabled on all widgets or not. 
  • Name - user's name (required). Here you can also see user's e-mail address (if any, since e-mail is not required).
  • Phone - user's phone number (required). This number will serve calls through CallPage. Here you can also verify numer (required if you use Caller ID other than CallPage numbers).
  • Role - here you can see user's role. There are the following options:

- Consultant - consultant has access to calls and recordings handled by her.

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In Calls tab you will find the history of calls with their statuses, information about leads and recordings and many more.

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