FAQ and support documentation for CallPage


Facebook is the world's most popular social media platform. It has over 1 86 billion monthly active users and is available in 37 different languages. Facebook has also grown into a venue for businesses to promote themselves through interaction with customers.

Facebook is a powerful marketing tool and that is why we prepared for you a possibility to integrate Facebook Leads Ads with CallPage.


Facebook Lead Ads + Callpage: what do you gain?


If you integrate Facebook Lead Ads with CallPage, your potential customer will be able to contact your company within 28 seconds. He just needs to click on the ad that appears in his news feed and Facebook will automatically prepare a form with his contact details (available on Facebook), such as name, surname, email, phone number, or company. After the user accepts them, his data is sent to you. Thanks to integration with CallPage widget, the system automatically connects the customer with your company within 28 seconds.



The process of integration takes only 2 minutes! 


Here's how Facebook Lead Ads looks like:





Step1: Log in to CallPage panel. Choose Widgets, and then edit.





Step 2: Go to Integrations tab and create new integration.





Krok 3: Choose Facebook Lead Ads from the list of available integrations and log in via Facebook. Then choose the fanpage which you want to integrate.





Step 4: If you want the integration to serve its purpose, remember about adding a field for your customer's phone number in Facebook Lead Ads form. Without it, the widget won't connect you with the customer. To do this, go to Widget view and choose Custom fields 


 Widget view.png


You can also choose which information about the customer will be saved in Facebook Lead Ads form and sent to your base in CallPage. You can choose for example: name, surname, e-mail, etc.



Step 5: To analyze the effectiveness of this integration, go to Calls and choose the call you want to analyze.





The integration works on both desktop and mobile. 


Remember that this integration of CallPage with Facebook Lead Ads does not interfere with other integrations on Facebook.


We hope you will enjoy working with our widget!


Should you have any questions don't hesitate to contact us. We will get back to you as soon as possible. 

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